Settings
Is it necessary to get my campaign content approved by all the administrators I have selected?
No, you can proceed with a campaign once it has been approved by at least one administrators.
Why is there a Subscribe link in the email's footer?
This link is useful when the recipient forwards the email campaign to one of their contacts. That person can then click the link to become part of the same mailing list.
What happens when someone clicks the Update Profile link in the email's footer?
A page will open where they can make changes to their profile's first name, last name and email address info. A selection of public mailing lists from the sender will also be displayed. Recipients can check lists that they want to subscribe to.
How do I insert social links in the footer?
You can add links to your Facebook page, Twitter profile and LinkedIn page in the email's footer. When you're creating a campaign theme under Settings and Themes, you'll see options for these networks. in the footer section. Check the box for the ...
What are merge tags?
In Zoho Campaigns, merge tags are used to pull information such as First name and Last name from the mailing list into the email campaign. Additionally, there are merge tags for inserting Youtube video and tags for inserting the Subscribe and ...
Who can access the roles and privileges tab?
All users can view this module. To view the module, From the Navigation toolbar, click Settings and select Manage Users. Click Roles and Privileges. Only paid users with administrator privilege can add a new role and edit the privileges of existing ...
I am unable to customize the unsubscribe form by following the instructions on the help page. Whenever I follow those steps, the Imprint Information page keeps popping up, why?
You must provide imprint information about your organization in your email campaigns, so that your subscribers know who you are and can contact your organization if they need to. You can only edit your forms in Signup Pages and Emails if you fill out ...
The changes I've made in a form in Signup Pages and Emails are not reflected in the form that is displayed in an associated mailing list. Have the changes been updated?
Yes, the changes will be updated and be applied to all the mailing lists in your account. You can not see the changes as it won't change visibly in the UI in mailing lists. However, it is all updated in the back end and all new lists will contain the ...
Can I change the background color of the footer?
Yes, you can change the background color of your header and footer in Themes section of the Settings tab. From the Navigation toolbar, click Settings and select Themes. Navigate to Campaign Themes tab. Click the Edit icon beside the theme you want ...
Can I receive notifications whenever a contact is added to my mailing list?
Yes, you can configure your notification settings to receive notifications about your mailing lists. From the Navigation toolbar, click Settings and select Notification Settings. Navigate to Mailing Lists tab. Enter the following details: Send ...
When I try to add a new custom field with the Checkbox type, I receive an error message saying I have reached the maximum limit. How can I add the custom field?
You need to delete one of the Checkbox custom fields to add a new field of the same type. You can create a total of 250 custom fields and 10 custom Checkbox fields. To delete a custom field, navigate to the Custom fields tab and ...
Whenever I try to add my logo near the footer, it is enlarged. How can I add a small logo to the footer?
Hover your mouse to the right of your theme and click the Edit icon. Select the Footer tab. You will see the Footer Logo option which allows you to add the logo to the footer and you adjust the size of the image.
I have imported some fields from CRM using sync and I want to display them when I send campaigns to my mailing lists. How can I do this?
You can display the data from imported fields using custom fields and merge tags. Create a merge tag and choose the custom field that you have imported from CRM. For example, you've imported a field "Skype ID" from CRM into a custom field named ...
How can I personalize my subject line using my contact's name?
You can personalize the subject line by inserting the merge tag for the contact's first name $[FNAME|Contact]$. When your contacts see their own name in an email subject line, it will awaken their curiosity and make them more likely to open the ...
Can I customize the Update Profile form ?
Yes, you can customize Update Profile form. From the Navigation toolbar, click Settings and select Themes. Navigate to Signup Pages and Emails tab. Click Forms tab, then click the Edit icon in the top right corner of the preview. Note: You cannot ...
What does the Tell-a-friend link do?
Recipients can click this link to enter the email address of someone they want to share the email campaign with. Email campaigns shared with this link will be reflected in your Reports. To add Tell-a-friend merge tag, From the Navigation toolbar, ...
How do I address a contact by the first name in an email campaign?
You can add "First Name Merge tag ($[FNAME]$)" in the content of your campaign to address your contacts by their first name. This tag can be used if you are sure that your subscriber’s first name is mapped to the contact details field. If there is ...
Creating custom fields
Zoho Campaigns allows you to create your own custom fields for your contacts where you can store the extra information. With Custom fields, you can feed any type of information, set character limit and use them to save data which are specific to your ...