Why should I create break hours and how are they assigned to users?

Why should I create break hours and how are they assigned to users?

Break hours indicate when a user will be unavailable during their shift time. For example, if a user's shift time is from 8:00 am to 5:00 pm, and their break hours are from 11:30 am to 12:00 pm and 3:30 pm to 4:00 pm. you can avoid scheduling meetings during the break hours.
If an event is created during the break hours an alert will be shown to indicate that the user is unavailable.
Important points about break hours:
  1. Similar to shift hours, the break hours can be set at the same time every day or a different time. 
  2. You can have a maximum of two breaks in a shift.
  3. Break hours must always fall within the shift hours.
To add break hours:
  1. Go to Setup > Company details > Business hours and create or choose a shift.
  2. Go to Break Hours and select Same hours every day or Different hours every day.
  3. Select the time from the drop-down list.
  4. Click Done and then Save.

    • Related Articles

    • Manage Business Hours

      Business Hours defines the working hours of an organization and is typically based on the company's location. However, if your organization has offices in different countries the business hours followed at the headquarters may not comply with the ...

    • Whom are the imported records assigned to?

      The imported records are assigned to users based on the import option that you select. Import my Records – If you import records using this feature, all the records will be assigned to you. Import my Organization's records – If you import records ...

    • How can I create and send invoices?

      An invoice is a bill issued by a vendor to a customer with the goods or services they ordered. It usually contains the purchase order reference number, date, billing address, shipping address, terms of payment, and line items (products or services) ...

    • Business Hours

      Define the business hours and various shift hours of your organization Help guide Manage Business Hours Create Shift Hours Add Holidays for Different Shifts

    • How do I create multiple sales pipelines?

      Pipelines can only be created for the Deals module. To create a pipeline, follow the steps below: To create a sales pipeline Go to Setup > Customization > Pipelines. Click New Pipeline. Enter a name and select the Layout to associate the pipeline ...