Why are we receiving a "Data entered in your CSV/TSV file is not supported by us" error while importing products from another platform?
Check if the Product ID is formatted in the CSV file. If it is formatted, export it as an XLS, then edit and save it as a CSV or XLS file. If it is not formatted, check whether Product ID and Variant ID are mapped in the mapping preview that appears before starting Import.
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Import and Export Products
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Export Products from Shopify
1. Log in to your Shopify Store. 2. From the Shopify Admin panel, under Products on the left panel and select All Products. 3. Click Export on the top panel. 4. From the dialog box, you can choose from All products if you want to migrate all your ...
Import Products into Zoho Commerce
You are now ready to import products into your existing Zoho Commerce store. If you haven't created your new store with us yet, please do so by clicking on Create your Store now. 1. Sign in to your Zoho Commerce store. 2. Select Products from the ...
Export Products from BigCommerce
1. Log in to your BigCommerce Store. 2. Go to Products > Export. 3. Select Export These Products from the Choose an action dropdown. 4. Select the products to be exported. Click Confirm. 5. Choose Bulk Edit for templates. This can only be used if no ...
What are the file types Commerce now supports while importing or exporting?
We only support CSV and XLS type of files while importing or exporting. This makes the migration process much easier for our customers.