Why am I not receiving emails from specific senders?

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• Is it possible to automatically classify emails to specific folders?

  To classify emails falling under specific criteria to separate folders, you can make use of the Filters option. You can set up filters such that emails with certain conditions get moved to a folder of your choice. Learn more on creating ...

• Why are emails from some senders being classified as spam, despite adding them to allowed list?

  If there is an SPF failure, and there are no actions set up for an SPF failure, emails from addresses present in the Allowed List might be marked as spam. The SPF failure might occur in case the email is sent from a spoofed email address. In such a ...

• Scrub (Sweep groups of emails from your Inbox)

  The scrub feature allows you to remove a batch of emails from a set of senders from the Inbox. You can archive the emails from those senders or delete them from the specific folder.

• How do I stop receiving notifications for specific folders?

  Notifications for specific folders can be turned off in the Folder Settings menu. You will receive notifications only for those folders across which the checkbox is marked. Learn more. 

• How do I delete/archive all the emails that I've received from a specific sender?

  If you want to delete/archive emails from a specific sender, you can make use of the Scrub option. Select an email from the sender whose emails you want to manage, go to the More Actions menu, choose Scrub, and click Delete/Archive, based on your ...