Who receives an email if a record is rejected?

Who receives an email if a record is rejected?

You can configure an email alert to be sent on rejection of a record to different users:
  1. Requester's manager: The manager of the requester who submits a record for approval will receive an email alert upon rejection. The manager is the person immediately above the requester in the role hierarchy configured in CRM.
  2. Everyone who approves: If there are multiple approvers, all the approvers will receive an email notification on rejection.
  3. Both: This option sends a rejection notification to the submitter's manager as well as the approvers when the record is rejected.
To select these options:
  1. Open an approval process and click Edit.
  2. Choose Actions upon Rejection.
  3. Click on Email Notifications and choose the user to send the notification to.

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