Who is a territory manager?

Who is a territory manager?

A territory manager in Zoho CRM is a user who manages a territory and its sub territories. The territory manager can perform the following actions for territories:

  • Manage territories and its sub territories.
  • Set forecast targets for users in the territories.
  • Providing permissions for the users in the territory.
  • Manually assign records to the territories. Also, remove the records that were manually assigned.
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      The parent territory's manager will administer the territory which does not have a manager.
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    • Who can activate territory management?

      Users with the administrator profile can activate or deactivate territory management.
    • Can I disable Territory Management?

      Yes. Users with administrator profile can disable territory management feature for the organization account. On disabling this feature the following will not be accessible: All the information related to territories in the Accounts, Contacts and ...