Who can create contact score view?
Any user can create contact score view, but only the owner and the admin can edit/delete it.
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Contact Scoring - Troubleshooting Guide
Reset contact score With Zoho Campaigns, you can reset contact scoring to keep up with changing demands and trends. Note: Contact scoring is available only for users under the Professional plan. To reset the contact scores: Open the Contacts Tab ...
What is the maximum number of criteria I can set for a contact score view?
You can set up to a maximum of two criteria per contact score view.