Which field types can be marked as personal?

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• Does marking a field as PHI (Personal Health Information) automatically encrypt it?

  No, marking a field as PHI only enables the system to identify that the values present in it contain personal health information of an individual. As an additional layer of security, these fields can be encrypted separately. While this isn't ...

• Marking Personal Fields

  GDPR defines personal data as any information relating to an identified or identifiable natural person (i.e. the data subject). There is a wide range of personal data that includes email addresses, location, mobile numbers, identification numbers, ...

• Types of Custom Fields

  In Zoho CRM, you can add different types of custom fields as per your requirements. These fields will be available to all the users added to your organization's CRM account. Customize Zoho Defined Fields : You can edit, delete and hide some of Zoho ...

• Can the fields in subforms also be marked as personal?

   Yes, you can also mark those fields which are supported for processing in subforms as personal.

• Once I've marked my data as personal, how will it affect data processing?

  When you mark your data as personal, the data will be restricted from activities like exports, APIs and other connected services of Zoho CRM (Books, Finance, Campaigns etc).