Where can I view the spam emails that are awaiting moderation?
The emails that have been classified as spam by SPF or DKIM failure and for which the option has been set as Move to Quarantine can be moderated. They can be viewed and moderated in the Control Panel >> Spam Control >> Quarantine. Learn more.
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Will group moderators be notified if there are emails awaiting moderation?
By default, the moderators of the group will be notified if there are emails awaiting moderation. To customize your notification preferences, select Groups menu from the Control Panel listing. Select the required group and edit the Advanced ...
How long will my spam emails stay in the Spam folder?
The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...
Why are emails from some senders being classified as spam, despite adding them to allowed list?
If there is an SPF failure, and there are no actions set up for an SPF failure, emails from addresses present in the Allowed List might be marked as spam. The SPF failure might occur in case the email is sent from a spoofed email address. In such a ...
How to reduce the number of spam I receive?
Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
How can I mark an email as spam?
Use the Mark Spam feature and mark the respected email as spam. To avoid such future emails, you can use the blacklist feature to avoid emails from a domain or an email address.