Where can I see logs from more than 60 days ago?

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• FAQs on Audit Logs

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• What are logs used for in the CommandCenter?

  Logs can be used to keep records of important details. They can also be used to trace the path of the record in a transition. You can type the required details into the log text box or use the # symbol to see the complete path. For example, the ...

• I want to generate a lead status report to view leads that have remained in a particular stage for a certain number of days. Is this possible?

  Blueprint in Zoho CRM is a process automation feature, which helps you streamline your sales process. Using Blueprint Reports you can see exactly how long a record has remained in a particular state.    In addition to this, if you wish to generate a ...

• Can I see the amount of time a record spent in a state?

  Yes, we provide system-defined reports that can help you see the average time a record spent in each state. The records can be filtered based on days, weeks, and months. The Average time taken in each state report will show you the amount of ...

• Why can't I see the Zoho CRM tab in MS Word even after installing the Plugin?

  You may have installed the Plugin without closing the current Microsoft Word document. Please close and re-open Microsoft Word to see the Zoho CRM tab in your main menu.  The Add-In may not load in Outlook because of the following reasons. 1. The ...