Where can I find additional resources on GDPR?
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My business isn't based in the EU. I don't have customers from the EU either. Do I still need to comply with GDPR?
GDPR is not mandatory if you neither have a business in the EU nor deal with EU residents. However, if you want to ensure better security and privacy of customers' data, it is recommended to have GDPR compliance turned on. You can do this by clicking ...
GDPR Compliance
Enable GDPR Compliance and protect your customer data from unauthorized access Help guide GDPR and Zoho CRM - An Introduction Consent Management Data Subject Rights Data Privacy
Who will GDPR apply to?
GDPR will apply to companies located in the EU, as well as companies who do business with residents of the EU, irrespective of the company's location.
How do I add additional "from" addresses?
Email integration in CRM is generally account specific. This means that each user in a Zoho CRM account must configure their own email account in CRM. There are two ways to add more "from" addresses: You can add additional "from" addresses while ...
Is encryption of data mandatory under GDPR?
No, GDPR doesn't mandate the encryption of customers' data. However, Zoho CRM allows you to encrypt fields manually in the Field Properties page.