When will my CRM syncs be disabled?

When will my CRM syncs be disabled?

Any sync with Zoho CRM may be disabled in the scenarios mentioned below.
  1. User removed from organization - When a user who created a sync in Zoho Campaigns is removed from the organization, all syncs created by that user will be disabled automatically.
  2. Contact limit reached - When your contact limit reaches the maximum as per your Zoho Campaigns subscription plan, active syncs will be disabled automatically. We will also send a notification via email regarding the same.
  3. ZSC key updated in Zoho CRM - When Zoho CRM ZSC key is changed and not updated in Zoho Campaigns then the active syncs will be disabled automatically.(Applied only to users still using the previous integration method)
  4. Mailing list removed - When the mailing list associated with the sync is removed/deleted from Zoho Campaigns, then the active sync will be disabled automatically.
  5. Inactive user  - When the Zoho Campaigns user who created a specific sync is marked as Inactive in Zoho Campaigns, all syncs created by the inactive user service will be disabled automatically

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