When an email sent through Zoho Mail is opened by a customer, it doesn't always show a notification in the SalesSignals feed. Why?
You can only track email notifications in SalesSignals for your own records. Ensure that you have sent emails to your own records after you've enabled email insights. You will be notified immediately. Read more about enabling email insights here.
Related Articles
View SalesSignals
Each notification will give you enough details to take a quick glance at what is important to get going. You can always click on the notification to get more details related to records. Signals for emails For unread emails, you will be able to view ...
SalesSignals - An Overview
Gone are the days when customers communicated with your brand through relationship managers only. Now customers have multiple channels by which they communicate with your company. From visiting your website to filling up surveys, from raising support ...
Enable SalesSignals
SalesSignals are the notifications that you receive in your Zoho CRM account about your customers' interactions with you across various channels of communication. The multiple communication channels for which SalesSignals can be activated in Zoho CRM ...
SalesSignals
Get real-time notifications on customer interaction with SalesSignals Help guide SalesSignals - An Overview Enable SalesSignals View SalesSignals
Managing Mail Merge Templates
Mail merge is a function that helps you to simplify repetitive tasks to create personalized documents (Forms, Letters, Address Labels, Envelopes, etc.). You can create a mail merge template that would contain the variables (merge fields) in it. Using ...