What will happen to the archived data if my subscription expires or if I cancel my subscription? How can I enable emails archiving for my organization's mailboxes?
In case you forgot to renew the subscription for the plan which contains access to eDiscovery and it expires, then your data will be retained for a grace period of 4 weeks after which the data will be permanently deleted. If the subscription is renewed within these 4 weeks, you can recover the data and continue to use the product with it.
In case you intend to cancel the subscription, it is recommended that you export all your required data before cancelling the subscription. Once the subscription is cancelled, the access to the eDiscovery portal will be restricted and you will no longer be able to access the data. After 4 weeks, the data will be permanently deleted and cannot be recovered.
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Does archiving emails clear up my inbox space?
No. Archiving emails merely removes your emails from the email listing but saves it in the same folder. Archived emails still occupy the same space that they took up earlier. To clear space, you must delete emails instead of archiving them. Learn ...
Why are some of my old emails archived without me archiving them?
On creating an email account, the default archive policy, which archives emails older than 3 months, is applied to the account. Such emails are archived and are stored in the same folder. The default archive policy is set so that your mailbox is ...
How do I exclude emails in specific folders from being archived?
You can use the Do not archive policy to exclude certain folders from your archival policy. This makes sure that emails from these folders are not archived even if they fall within the conditions defined by your archival policy. Learn more.
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
When users are added to the organization, is there a way I can automatically enable eDiscovery for them instead of having to enable it for each new user manually?
Yes, as an administrator, you can mark the checkbox for auto-enable for new users in the eDiscovery portal to enable eDiscovery for the new joiner automatically. This option is available under the 'Settings' tab. This means, every time a new user ...