What will happen if I apply criteria and filter the contacts?
You can apply criteria and filter contacts for a message. Only those contacts who match the criteria will receive that particular message and the series thereafter. This criteria can be based either on the contact information or on the contact activity on the previous message.
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What will happen to my autoresponders if I downgrade my subscription?
If the subscription gets downgraded, your autoresponders will be suspended and you will receive a notification email. When you renew your subscription, the autoresponders can be restarted.
Manage contacts
We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. You can import contacts from various sources such as excel sheets, CSV files and Google spreadsheets and manage them by maintaining the contacts under ...
Signup Autoresponder
Zoho Campaigns' autoresponders are tools designed to help you engage better with your contacts. Autoresponders help you to send a series of automated messages based on contact activity. You can automate communication such as welcome messages, ...
What is the difference between date-field autoresponders and calendar autoresponders?
Date field autoresponders are sent based on the date in the date field. This date won't be the same for all contacts. Calendar-based autoresponders are sent based on the date and time you schedule.
What happens to contacts who've entered the workflow through a date field trigger in exit criteria?
For date field trigger note that once the date field is changed then the contacts who've entered the workflow on the previous selected date will not be exited. For example, you specify a date, 25.12.2021 and certain contacts have entered the workflow ...