What should we do if we're getting the "Products already exist" error while performing an import update?
Make sure your import file contains both "Product ID" and "Variant ID", and it is not converted.
Product ID and Variant ID must also be mapped correctly with corresponding columns in the mapping step of the import process.
If you still get the same error after checking for the above two steps, feel free to contact our support team.
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Why am I getting a "CRM account already in use" error while integrating first time with Commerce?
Check whether you have integrated this CRM account already with any one of the Zoho finance apps (Zoho Books or Zoho Invoice, Zoho Expense, Zoho Subscriptions, Zoho Inventory). If the error persists, don't hesitate to contact support.