What should I do when I receive spam in the inbox?
Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this,
- Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time.
- Use Spam Control features such as Blacklist and Rejected list to fulfill your requirements.
- If you still notice spam emails, you can contact our support with the Header of such spam emails.
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How to reduce the number of spam I receive?
Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
Spam mails come into my Inbox. How can I stop them?
All incoming emails are processed for Spam based on the IP Address, Domain and personal Blacklists and Whitelists. If you still notice Spam emails in your Inbox, use the Spam icon to mark it as spam. If you consistently notice Spam emails, you can ...
What if I incorrectly mark an email as spam?
Login to Zoho Mail. Go to the spam folder. Choose the respective email. Use the Mark not Spam feature and restore it to the inbox.
Will I receive those mails in the same inbox as Zoho?
You will have a separate tab created and each of the POP account will be a separate structure maintained under your Zoho Account.
Scrub (Sweep groups of emails from your Inbox)
The scrub feature allows you to remove a batch of emails from a set of senders from the Inbox. You can archive the emails from those senders or delete them from the specific folder.