What rights will data subjects have under GDPR in Zoho CRM?
Data subjects will have five out of eight fundamental rights under GDPR in Zoho CRM:
- The Right To Access- Customers have the right to know exactly what information is held about them and how it is processed. (GDPR Article 15).
- The Right to Rectify- Individuals/customers have the right to get their personal data rectified, in case it is inaccurate or incomplete.
- The Right to Portability- Customer-specific information can be exported, attached to an email, and sent to customers in a machine readable format (CSV), without being downloaded onto your device. (Article 20).
- The Right to Restrict Processing- Individuals have the right to limit the purposes for which the controller can process their data (Article 18).
- The Right to Erasure- Also known as "The Right to be Forgotten," individuals have the right to have their personal data deleted or removed whenever they want.
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