What is an email policy?

What is an email policy?

An email policy is one that defines the organization's email sending and receiving parameters. It helps the administrator in applying varying privileges to each set of users. You can restrict the email addresses and domains to which emails can be sent, set up access restrictions, monitor outgoing emails etc. Learn more on email policies here.

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    • How do I set up an email policy?

      To set up an email policy, login to your Zoho Mail Control Panel, go to the Email Policy section in the left menu bar and select Add New Policy. You can now select your preferences in each criteria and map it to the relevant set of users. Learn more.

    • Can an administrator restrict users from exporting their email data?

      To restrict users from exporting their email data, log in to your Control panel, go to Email Policy, and while adding the policy, switch off Export Emails option in the Account section. Refer this help page for more details. Similarly, you can also ...

    • I have enabled Email Forwarding but I am not receiving mails in my forwarded address.

      When you enable email forwarding, you need to verify the email forwarding address. Only after verification, the emails will be delivered to the other account.  Refer this help page for step by step instructions to setup and complete the verification ...

    • When will the retained email be purged from the eDiscovery storage?

      Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days. ...

    • What is the default retention policy?

      The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...