What happens to the bounced emails?
All bounced emails will be listed in your Inbox and associated with the corresponding lead or contact.
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Workflow for Emails
Announcement: We have updated the workflow rule automation for emails with the following enhancements and are opening the same in a phased manner. Inclusion of deals module in the outgoing email trigger Addition of new parameters to the outgoing ...
How do I check previously sent mass emails?
The Sent tab on the mass emails page lists all the previously sent mass emails. Click on an email to see details including who it is from, who it was sent by, the template used, and the sent email statistics. The Sent Email Statistics allow users to ...
How can I check the email statistics of sent mass emails?
Every mass email that is sent can be viewed on the Sent tab with its performance statistics. The Email Details contain information like the recipient addresses, template used, and the sender details. The Email Statistics contain the following ...
Do you track bounced emails in Zoho CRM?
Bounced email notifications for mass emails are not tracked in Zoho CRM. However, if the user has configured Zoho Mail Add-On, notifications about bounced emails can be tracked only for individual emails (but not mass emails). The notifications are ...
How do I schedule mass emails to be sent at a particular date and time?
Scheduled mass email is available in the Professional, Enterprise, and Ultimate editions. Administrators or users with permission to send mass email can schedule mass emails. You can schedule up to 10 mass emails per module at a time. The available ...