What happens to contacts who've entered the workflow through a date field trigger in exit criteria?

What happens to contacts who've entered the workflow through a date field trigger in exit criteria?

For date field trigger note that once the date field is changed then the contacts who've entered the workflow on the previous selected date will not be exited. For example, you specify a date, 25.12.2021 and certain contacts have entered the workflow on that date. Now you change the date to 26.12.2021, change it back to 25.12.2021, and set exit criteria for that date. The contacts who have first entered on 25.12.2021 before changing the date will not be exited.

    • Related Articles

    • What is exit criteria for contacts who have not met the workflow trigger configurations?

      You can set exit criteria for those contacts who've not satisfied a workflow's trigger configurations by either removing them from the workflow or keeping them in the workflow.

    • What is exit criteria?

      Exit criteria is an action that moves contacts out of the workflow if they have achieved their respective goals or re-enrols contacts into the workflow to achieve new goals.

    • When can you use date-field trigger for custom date or specific date?

      Select the specific date field to trigger the workflow for specific events, webinars, renewals and likewise. Select the custom date field for customised dates, such as birthdays, anniversaries, and festivals.

    • Date-field Autoresponder

      Understanding date-field autoresponder Date-field based autoresponders are a series of automated messages that are sent to contacts based on the date in the date field associated with them. Wishing customers happy birthdays and anniversaries are ...

    • How to create a workflow?

      A Workflow is an automation tool that lets you create unique processes based on your business requirements. With workflows you can create various paths your customers can take based on set conditions in each process. In Zoho Campaigns, we offer six ...