What happens to a call if none of the users associated attend to it?
Depending on the status of the users, the caller will be notified that the person they are calling is unavailable or busy. Following this message the caller would be requested to leave a Voice Mail. This message can be customized in Zoho CRM.
The call would then be shown under missed calls, along with the Voice Mail, if there are any.
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Can I disable Log a call option for selected users?
No. Call log is tightly integrated with the Activities module. If you want to disable it, you have to disable the Activities module for the users' Profile.
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What happens if I change the portal associated to my Zoho CRM account?
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If I deactivate a layout, what happens to the records that already belong to that layout and associated workflow rules?
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