What does the subscription status mean?

• Related Articles

• When I import a contact, what subscription status will they be assigned?

  Any contact imported through different sources will have their subscription status as "Marketing contacts" by default. You can update their subscription status later whenever necessary.

• What does marketing and non-marketing subscription types mean?

  Marketing Contacts under this subscription preference have granted their permission to receive all marketing related communication and adding these contacts will be reflected in your subscription plan.   Non - marketing Contacts under this ...

• How can I update the subscription status of a contact?

  To update the marketing status for contacts: Select the contacts under All Contacts. Click Change Subscription type icon. Change the subscription type.

• Will the subscription type field of existing contacts be overwritten after every sync?

  The subscription type field of existing contacts added to Zoho Campaigns will not be overwritten. We will only sync the subscription type of newly added contacts from Zoho CRM.

• What is the maximum limit for non-marketing contacts?

  Paid subscribers can have up to a million contacts under non-marketing contacts at a time. It is also important to note that you can update a contact's subscription status from non-marketing to marketing or vice versa only once over the period of one ...