What are Filter Recommendations?

• Related Articles

• Will deleting the filter affect messages that were previously processed by the filter?

  When you delete a filter, the messages that were processed by the filter or the folders and tags associated with the filter will not be affected. 

• Is it possible to filter messages that were received prior to the creation of the filter?

  The 'Run Through Filter' option processes messages that were received before the creation of the filter. The run through can be scheduled for a specific folder from the Filter Settings menu. Learn More. 

• Can I customise filter actions to move a single message to more than one folder?

  Some messages might fall under more than one filter category. While being processed by multiple filters, certain filter actions might be repeated more than once. Some actions take place even when repeated. But actions such as 'Move to Folder', ...

• While scheduling a 'Run Through Filter', does selecting the parent folder affect the subfolders too?

  Selecting a parent folder for Run Through Filter will affect that folder alone. Each subfolder should be selected separately to process messages in that folder.

• What is the format used for export/import of filters?

  Filters are exported or imported in the '.dat' format. This file contains all the filter rules and the filter related data. Learn more.