RescueAssist for Zoho Directory

RescueAssist for Zoho Directory

Configure SAML in Zoho One

  1. Sign in to the Zoho One Admin Panel.
  2. Go to Marketplace, then use the search bar to find and install RescueAssist.
    RescueAssist's installation page in Zoho Marketplace

  3. If you want to test the SAML configuration before allowing users to access RescueAssist, uncheck Display app to users.
  4. Click Add.
  5. Click Manage Application, then Single Sign-On.
  6. Click Service Provider Details to check and verify the SP details. You can also edit them, if needed.
  7. Click Identity Provider Details, then download the IdP Metadata.
    Identity provider details needed to configure SAML in RescueAssist

Configure SAML in RescueAssist

  1. Sign in to your RescueAssist account's Organization Center.
  2. Go to the Email domains tab and ensure that you've added and verified at least one domain.
  3. Go to the Identity provider tab, then choose Upload SAML metadata file under How would you like to configure your SAML IDP?
  4. Upload the IdP Metadata, then click Save.

Test the SAML connection

  1. Return to the Zoho One Admin Panel.
  2. Go to Applications, then click RescueAssist.
  3. Click Assign Users, choose yourself from the list, then click Assign.
  4. Click . If everything is working, you should be automatically signed in and taken to RescueAssist's homepage.

Make app visible to all users

After successfully testing the SSO, you can make RescueAssist available for all users to access from their My Apps pages.

To make RescueAssist visible to all users:
  1. Sign in to the Zoho One Admin Panel.
  2. Go to Applications, then click RescueAssist.
  3. Click Edit, check Display app to users, then click Update.
    Displaying RescueAssist to all users
  4. You can now access RescueAssist from Zoho One's My Apps page.


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