Now your store is almost ready, but there is one final step to complete: the images need to be added to your store.
1. Our helpful support team will upload the images to your store as a quick and easy backend process. Choose either of the methods below to prepare the images for upload:
- Send us the CSV file which you exported from your old store.
- Create a zip folder with the images properly assembled in the following file path: SKU/imagefile.
2. To Add us as an Admin for your store:
- Go to Settings and select Users under Store Settings.
- Click Add User in the top-right corner.
- Add one of the email addresses below on the Invite User page based on your Data Center (DC). Your DC depends on the country where your account was created. If you are not sure which DC you are using, check the top level domain (TLD) of your store's website (e.g.: for www.abcd.com, .com is your TLD)
- Select Admin as the Role.
- Click Share.
3. Send us an email at
presales@zohocommerce.com. We will verify your data and upload the images to your store. If there is anything we need to contact you for, we will reach out to you using the contact details you submitted when setting up your store.
If you have any further questions, please check with our support team.