Is there a way to differentiate between the unsubscribe forms for opt-in contacts and synced or imported contacts?

Is there a way to differentiate between the unsubscribe forms for opt-in contacts and synced or imported contacts?

Yes, you can customize the unsubscribe forms for opt-in and imported contacts. The unsubscribe option has two different forms based on the source of the contacts.
  • Implied subscribers (imported/synced/manually added): These contacts will receive an option to remove themselves either from that particular mailing list or from the entire organization.
  • Opt-in subscribers (added via Campaigns sign-up forms): These contacts will only see an option to remove themselves from the particular list.

The steps to customize the Unsubscribe form are:

  1. From the Navigation toolbar, click Settings.
  2. Select Signup Pages and Emails tab.
  3. Select Unsubscribe from the dropdown.
  4. Choose one of the tabs:
  • Opt-In contacts
  • Implied contacts
      5. Click the Edit icon in the top right corner of the preview.
    • Related Articles

    • Unsubscribe Feedback

      Ask your contacts why they unsubscribe from your newsletters by showing them a simple poll. A poll with different feedbacks that your contacts can select. To enable Unsubscribe feedback: From the navigation toolbar, select Settings and choose Signup ...
    • Manage Double opt-in

      This feature is available for Zoho Campaigns accounts migrated to the new version of Topic management.   Contacts use signup forms to signup with your website/brand and subscribe to the email campaigns. Some contacts may have unwittingly subscribed ...
    • Double opt-in vs. single opt-in

      Ever wondered why even after crafting the perfect campaign and implementing hygienic email sending practices, the campaign receives spam markings and unsubscribes? When you carefully analyze the issue, you will be surprised to find that the root ...
    • Pop-up Forms

      Embed pop-up forms in the HTML code of your webpages and easily maximize conversions among your webpage visitors. These forms can be added anywhere in your pages and will be displayed to the visitors on certain conditions like at a specific time, at ...
    • Manage contacts

      We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. You can import contacts from various sources such as excel sheets, CSV files and Google spreadsheets and manage them by maintaining the contacts under ...