If I delete a user, does it cancel the user's license as well?
No. Deleting a user does not cancel a license. If you do not want the user license, you must cancel the subscription.
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If I delete a comment I made to a record update, will that delete the note that is added in the record’s details page?
Yes. Updates made to your record or other users’ records that you follow will appear on your feed. If you make a comment on a record update, it gets added as a note in that record’s details page. Similarly, if you delete the comment, it gets deleted ...
Customizing the User Layout
Zoho CRM allows you to customize the layout where you fill a user's details. Usually, while adding a user in Zoho CRM, you will be prompted to add basic information such as name, email address, role, profile, etc,. You can customize this default user ...
How do I delete or cancel a meeting in Zoho CRM?
If you have added participants to the meeting, we recommend that you first cancel and then delete the meeting. Go to the desired meeting you want to cancel. Click on the ellipses button (...) on the Meeting Details page. Click Cancel and a pop-up ...
While adding a user, I entered the wrong email address. How do I delete this and add the user with the correct email address?
You cannot delete the user in Zoho CRM. You can deactivate the user with the wrong email address and then add the user with the correct email address. Deactivating the user does not reduce your user license. Related Links Can I delete users from my ...
What happens when I deactivate a user?
When you deactivate a user: You stop that user from accessing their Zoho CRM account. You can use the same user license to create a new user. Note: When you deactivate a user, the user license is not canceled. You will be billed for the number of ...