I want to enable retention for only a few user accounts. How do I configure that?

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• How will enabling retention affect the storage?

  Generally, the user's allotted storage capacity is shared by the User's mailbox + eDiscovery + Backup. For instance, a user is allotted an overall storage of 100 GB. This storage can be used for any Zoho Mail feature that requires data to be stored. ...

• When users are added to the organization, is there a way I can automatically enable eDiscovery for them instead of having to enable it for each new user manually?

  Yes, as an administrator, you can mark the checkbox for auto-enable for new users in the eDiscovery portal to enable eDiscovery for the new joiner automatically. This option is available under the 'Settings' tab.  This means, every time a new user ...

• Can I configure more than one email address for a single user?

  You can configure more than one email address for the user by adding email aliases. To add email aliases, log in to mailadmin.zoho.com, go to Mail Accounts, select the respective user, and click Add New Alias. Each user can have up to a maximum of 30 ...

• How to enable eDiscovery in Zoho Mail?

  Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com  ...

• How do I delete a user's account from the organization?

  When a user has resigned from the organization, you can remove the user account from the organization. When you remove the user account from the organization, the user's data will be removed from all the associated apps. If you are sure to delete the ...