I have deleted all records from a module, yet the auto-number field for a new record I create continues from the previous order rather than #1. How do I correct this?
Assume you have created 10 records in a module. These have been created in an order specified by your Auto-number field settings. You are now deleting all those records because you want to start afresh. When you create a new record, the auto-number reads #11 whereas ideally you want it to start with #1.
This happens because the records that you have deleted are still part of the CRM system in its Recycle Bin. Go to Setup > Data Administration > Recycle Bin and empty the trash. Now when you go back and create a new record in your module, you will see that the Auto-number settings have been corrected.
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