I don't have the option to change the access URL of my org. Why is this?

I don't have the option to change the access URL of my org. Why is this?

You must be a super admin of the org for which you want to change the access URL. For example, if you are super admin in org A and admin in org B, then you will have the permission to change the access URL only for org A.

Each account has a unique access URL which can be changed either at the time of account creation or later. The access URL can be changed only by the super admin of the org from the Company Settings page in the CRM account.

    • Related Articles

    • Can I select an org if I install an extension from CRM Marketplace?

      Yes, if you are part of more than one organization then while installing an extension from the CRM Marketplace you can select the org account to which the integration should be installed. Find below the behavior of multiple org accounts and ...

    • Can I sync data between multiple CRM accounts?

      No, the multi-org functionality does not allow any kind of data sync between the orgs. The sole purpose of creating multiple accounts is to provide users with ease of access. You can however, import/export data or use functions to transfer data ...

    • Using multi-org feature I am unable to create a sandbox account, why is that?

      The possible reasons for not been able to create Sandbox account could be: You may not have create permission in the production CRM org. You are already part of 10 sandbox orgs. You are already super admin in 5 sandbox orgs.

    • Can I create multiple sandbox accounts using multi-org feature?

      Yes, a CRM user can create up to 10 sandbox accounts and be a Super Admin in up to five accounts. Any CRM user who has the permission to create sandbox can create upto 5 accounts. Read more about creating multiple CRM accounts. Refer to this page to ...

    • What is the impact of multi-org in Office 365 integration?

      For every CRM account a folder (folder name: Zoho CRM - Zylker Sales) will be created in Office 365 and these folders will be synced with the respective CRM accounts.   Read more about managing multiple CRM account while integrating with other Zoho ...