I am using Zoho CRM, Survey and Campaigns. I have created a consent form, but cannot see alerts when a customer has already consented. Will I also receive notifications when the data is pushed into Campaigns from Zoho CRM?
The moment you get consent from your customers through the consent form in Zoho Campaigns, the data processing status changes to Consented.
You can view all the contacts who have given consent by clicking on Subscribers > Manage Consent > Expressed.
You can also create a segment by creating the criteria 'Opt-in is true' and filter out those contacts who have given consent.
To create this segment, click on Subscribers > Mailing List > Create segment. There are currently no push notifications to push the consent from Zoho Campaigns to CRM, but it will be made available soon.
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