I am unable to accept an invitation. Why is this?

If you are already associated with 10 org accounts, you will receive an invitation but will not be able to accept it.

The user can accept or decline the org invitation within 7 days from the following places:

1. Email: The email invitation that is sent by the host will have the option to accept or decline the invitation. If the user is part of other org accunts, those account names will be listed in the email. 
   
2. Organization listing: The user can go to the profile icon and click Manage. The list of Invited organizations will be available under Organization Listing. 
   

Invitations sent from CRM Plus and Zoho One accounts or any CRM account that has Cliq integration or IP restriction enabled will NOT be listed in the Organization Listings. Invited users can accept the invitations for these type of accounts ONLY from the invitation email they receive.

• Related Articles

• Using multi-org feature I am unable to create a sandbox account, why is that?

  The possible reasons for not been able to create Sandbox account could be: You may not have create permission in the production CRM org. You are already part of 10 sandbox orgs. You are already super admin in 5 sandbox orgs.

• Can I invite a CRM Plus or Zoho One account user to join a CRM org? How many Zoho One accounts can they be part of?

  Yes, a CRM user can be invited to a CRM plus or Zoho One account. You must consider the following points: A CRM user can be part of 9 CRM Plus accounts through invitation. A CRM user can be part of 1 Zoho One account as an internal user. Whereas, the ...

• I am the administrator of one of the CRM accounts, but I am unable to invite a user to it. Why is this?

  It may be because the user has reached the maximum limit of org invitations. A user can have only 20 pending invitations at a point of time. Sending invitations to users from different organization accounts CRM users who are already part of a CRM ...

• Can I create multiple sandbox accounts using multi-org feature?

  Yes, a CRM user can create up to 10 sandbox accounts and be a Super Admin in up to five accounts. Any CRM user who has the permission to create sandbox can create upto 5 accounts. Read more about creating multiple CRM accounts. Refer to this page to ...

• Can I login to multiple organizations and accept invitations from my mobile app?

  Yes, you can login and switch between orgs from your mobile app. However you can accept only the first invitation that you receive. For example, if Org 1 sends you an invite you can accept it but you won't be able to view the Org 2 invitation in your ...