I am not able to Enable the Zoho SalesIQ integration with Zoho CRM. Why?
Following are some reasons why you may not be able to Enable Zoho SalesIQ integration with Zoho CRM.
- There is already a module called “Visits” in your CRM account.
It could be a custom module that has been created or a module that has been renamed. Make sure you rename that module so you can enable the configuration. - There could be one or more custom fields named after the default Visit Summary fields:
There are seven fields created by default in the Visit Summary section. If you have created a filed elsewhere in the CRM in any of these names, you will not be able to Enable the integration. The field names are as you see in the screenshot below:
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