How to customize the Help Center?
In just a few easy steps, you can customize the Help Center platform which allows your customers to find answers for their queries by going through your articles and forums or by raising a ticket directly from the page. You can set colors, add custom sections and widgets to keep your customers engaged with the right content in the right place. And with a little bit of coding, you can also customize the sites HTML and CSS to make your Help Center look more stylish and user-friendly.
To customize your Help Center, please follow the steps mentioned below:
- Click the Setup icon (
) in the top bar.
- Click Help Center under the Channels menu.
- Select the Help Center you wish to customize.
- Click Help Center Customization under the Help Center sub-menu.
The Themes page will open. - Click Customize corresponding to the live Help Center theme.
- Make the desired changes from the variety of options available on the customization page.
- Click Publish.
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