How long will the emails be retained?

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• When will the retained email be purged from the eDiscovery storage?

  Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days. ...

• How long will my spam emails stay in the Spam folder?

  The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...

• For how long will I be able to access the file containing the exported emails?

  The file containing the exported emails will be available for a period of 30 days after the export. The link expires after the 30 day period or if the account whose emails you've exported is deleted. 

• How long should I wait, before I get the imported emails in my mailbox?

  After a successful import of the files, it will take at least an hour of time for the emails to be populated in your Inbox.

• What will happen to the archived data if my subscription expires or if I cancel my subscription? How can I enable emails archiving for my organization's mailboxes?

  In case you forgot to renew the subscription for the plan which contains access to eDiscovery and it expires, then your data will be retained for a grace period of 4 weeks after which the data will be permanently deleted. If the subscription is ...