How long does it take for the migration process to be completed?

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• How much free space should I ensure in my mailbox before I begin the migration process?

  Make sure that you have a free space that is equal to twice the size of the data to be migrated. This is a cautionary measure so that your migration doesn't get suspended due to insufficient storage. Learn more. 

• How long will the emails be retained?

  Generally, emails of all user accounts are retained as per the default retention policy set by your administrator. In case, custom retention policies are configured, emails that match the criteria are retained for the retention period mentioned in ...

• Where can I download the Microsoft Outlook/Exchange migration tool?

  Download the migration tool here to migrate your data from Microsoft Outlook/Exchange to Zoho  Please refer this documentation for pre-requisite and further help to use this tool.

• What does the authentication failure in POP/IMAP migration mean?

  If you receive an authentication error, make sure that you've entered the right credentials for the account, and that the user hasn't changed the password of the source account while the migration is in progress. Refer this help page for more ...

• How long should I wait, before I get the imported emails in my mailbox?

  After a successful import of the files, it will take at least an hour of time for the emails to be populated in your Inbox.