How is IMAP different from POP3? Why should I use IMAP Configuration for Zoho CRM?

How is IMAP different from POP3? Why should I use IMAP Configuration for Zoho CRM?

IMAP and POP3 are simply methods or protocols used to access email. Both could be beneficial depending on what your requirement is.

If you use POP3, your emails will be downloaded from the POP3 server to your mailbox inside Zoho Mail. But if you access your emails from anywhere else, they will not be in sync.

On the other hand, when you use IMAP, you can check emails from more than one device – be it a computer, laptop or a mobile phone.

If you want to be able to access your mails from anywhere, you are better off choosing IMAP, as it enables email sync across multiple devices.

    • Related Articles

    • Email Configuration for IMAP and POP

      This feature is opened in a phased manner and will be accessible only to the selected users. In Zoho CRM emails can be integrated from any service provider through IMAP and POP. In addition, email integration can also be provided through API for ...

    • Configuring IMAP Account

      Cleanup Policy As part of our cleanup policy the IMAP sync will be paused in following cases: If the emails synced through IMAP are not opened for more than a month. If a user is inactive for more than 5 months.  Following actions will be performed: ...

    • Troubleshooting IMAP/POP3

      1. During the IMAP/POP3 integration, there is an error message which says "Connect Error" or "Unable to connect". I. Make sure to enter the accepted port numbers for IMAP/POP3: Ports for incoming: 993 and 143 Ports for outgoing: 465, 587, and 25 II. ...

    • Configuring POP Account

      Set up email account via POP3 Zoho CRM lets you configure a Zoho Mail account or a third party email account via POP3. An important point to note here is that Zoho CRM uses Zoho Mail to get emails and display them within CRM. Therefore, whether you ...

    • Which edition will the new CRM account be subscribed to?

      Zoho CRM allows users to access multiple organizational (CRM) accounts using the same email address. This is especially useful for organizations who maintain different CRM accounts to manage their business, such as a franchisee or a subsidiary. The ...