How do I set up an email policy?

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• What is an email policy?

  An email policy is one that defines the organization's email sending and receiving parameters. It helps the administrator in applying varying privileges to each set of users. You can restrict the email addresses and domains to which emails can be ...

• What is the default retention policy?

  The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...

• When will the retained email be purged from the eDiscovery storage?

  Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days. ...

• I want to set up the default Reply to Email as a different Email address. Is it possible to do that?

  You can set a different default ‘Reply to’ email address for your Outgoing email.  Specify the email address in ‘Reply to’ in the Compose options of the Settings page.

• Why are some of my old emails archived without me archiving them?

  On creating an email account, the default archive policy, which archives emails older than 3 months, is applied to the account. Such emails are archived and are stored in the same folder. The default archive policy is set so that your mailbox is ...