How do I set up a custom domain in Zoho Social?

How do I set up a custom domain in Zoho Social?


Your clients can view their dashboard from the default domain we have provided: yourcompanyname.social-public.com or from your custom domain. Go to Portal Settings and click Customization. 
  1. Enter your preferred custom domain and click Submit.
                     


  2. We will generate a unique Zoho Social security code (ZS Code) for your custom domain.

      


  3. Go to your domain's DNS manager and point the CNAME record and the ZS code to social.cs.zohohost.com.

  4. Click Verify Domain Mapping to complete the process.

  5. We will request SSL certificate for your custom domain on your behalf to keep your information safe. 

  6. Your custom domain will be fully secure and ready for your clients after 5-6 business days.
  • We use the company name you provided when you signed up to create a default domain. If you haven't set up a custom domain before you invite your clients, your invite emails will carry the link with the default domain we've provided: yourcompanyname.social-public.com If you'd like to continue using the default domain with minor edits, we suggest you change your portal name.

  • If you've already invited your clients and you later customize your domain, you'll need to convey the change of domain to your clients. 

  • If you set up a custom domain and then invite your clients, your invite emails will carry the link with the custom domain.


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