How do I route my emails to a different server?

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• Why am I not receiving emails from specific senders?

  If local delivery is set up in your previous host, emails from the previous server get delivered internally and hence doesn't reach the Zoho Mail servers. To receive these emails, update the Incoming and Outgoing email server settings in your email ...

• What are Incoming and Outgoing server settings?

  For Server settings, you need to provide the POP3 server name and SMTP server details to set up the account in Zoho. The POP Settings for a few online mail service providers are listed below. In case your email account details are not listed here, ...

• Why am I not receiving emails from my website's contact forms?

  Sometimes, your website hosting provider might assume that these emails should be delivered locally, as the domain name in the website and the domain name in the recipient email address is similar in most cases.  To receive these emails, change your ...

• Server returned error [Auth] Web Login Required - Gmail POP3 error.

  Gmail returns the error [AUTH] Web Login Required when you configure the account newly from services like Zoho Mail. In this case, we request you to login to your Gmail/ Google Apps account via web browser. You can follow the instructions in this ...

• Some email appear as unread, but all emails are read in the folder.

  If the emails in the same conversation, but in a different folder, are still unread, the conversation will be indicated unread in other folders also, when 'Conversation across Folders' is chosen. Refer here for more details.