How do I know if any contacts are restricted by email limits?
During the campaign review process, if subscribers in the selected mailing list are restricted by email limits, you will be notified of the count of the same.
Administrators get notified via the notification bar when a campaign has been requested for exemption, which they can then either exempt or deny.
To handle the request:
Click the notification for the exemption process of a campaign. This will take you to a page where you have the option to
Exempt or Deny.
Related Articles
As the organization administrator, how do I exempt my contacts that have met their email limits?
Administrators of the organization can exempt their subscribers and help them receive an important campaign: Proceed to the review step in the campaign sending process. Under Email-Sending Policy, you will see the restricted contacts count. ...
How to setup email limits
An organization's email limits, also called email policy or email-sending policy, is a set of conditions for the appropriate use of the email system. In Zoho Campaigns, an email policy defines how many times it's appropriate to contact a contact ...
What happens if I skip the exemption process?
If you proceed with an email campaign and skip the exemption process, subscribers restricted by email limits will not receive the campaign.
Manage contacts
We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. You can import contacts from various sources such as excel sheets, CSV files and Google spreadsheets and manage them by maintaining the contacts under ...
Why my email campaign is put on hold?
Every email goes through a review process where our moderator reviews it and ensures that your email meets our industry standards. Often, the emails are approved without any further questions from our end. However, if we need more information from ...