How do I configure my company or personal email account inside CRM?

You can configure your company or personal email account inside CRM through these steps:

1. In Zoho CRM, click Setup > Channels > Email.  

2. In the Email Settings page, choose one from the Popular IMAP Email Integrations. 

3. Enter the Name, Email address and Password. 

    

4. In case you have enabled Two-Factor Authentication for your email account, you must enter the App-specific password for IMAP configuration and not your regular email and password.  

5. Click Continue.

6. Click the Add link to add more From Addresses, if required. 

7. Click Server Details to view the incoming and outgoing server settings. The Server Details are automatically populated on selecting one of the popular IMAP Integrations.

8. Choose the EmailSharingSettings.

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