How do I change the way my name appears in the emails I send?
When you send emails, the recipients see the 'Display Name' set by you in the received email. To change the Display Name, click Settings >> Send Mail As, click the Edit icon across the respective From Address. Type the required name in the Display Name field and click Update.
Refer this help page for more details on changing the display name.
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What should I do when I receive bounce messages for the emails I did not send?
Check your sent folder for unauthorized emails. If you find any, and in case you are sure that you did not send it, there might be a chance that your account is compromised. In case you suspect your account is compromised, Change your account ...
Is there a way to view the emails in a normal view, without threads?
By default, the emails across folders are grouped together as conversations. You can change your default preference to Conversations within folders or even turn off the conversation views. Refer here for more details.
I am able to send emails but I am unable to receive emails.
All users will be able to send emails, once the account is created by the administrator. The MX records of the domain, determine the Email Servers of the domains. To receive emails to your domain based account, the MX Records of the domain need to ...
How do I change my organization's name in the Control Panel?
Login to mailadmin.zoho.com. In the Dashboard section, click the Edit icon next to the organization name and enter the required name. Only the Super Administrator can change the name of the organization. Learn more.
Why am I receiving bounce messages when I did not send any emails?
To spoof emails, spammers extract email addresses and send emails from a manipulated identity. In order to not receive any bounce message. While sending spoofed emails, in order to avoid return responses and bounce messages, spammers will edit and ...