How can I upload the account details of multiple users while migrating using the POP or IMAP option?

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• How do I enable/ disable IMAP/ POP access?

  The users can enable or disable POP/ IMAP Access from Settings >> Old Settings >> POP/ IMAP and Email Forwarding section. Refer here for more details.

• Do I choose the POP or IMAP protocol for migrating to Zoho Mail?

  It is always better to choose the IMAP protocol while migrating, because IMAP maintains folder structures, email read states and has many other such advantages compared to POP. If you're confused about which migration type to choose for your ...

• Why am I being shown a server not reachable error while migrating using POP/IMAP?

  If you're getting a server not reachable error, there might be issues with the server details that you entered (server name, server port etc.) while adding the migration details. Make sure that you enter the correct values before you start the ...

• Can an administrator restrict users from configuring their organization accounts in IMAP clients?

  Yes. You can disable the permissions to configure your organization account on IMAP clients (iPhone, Outlook, Thunderbird etc.) from the Email Policy section in the Control Panel. While setting up the email policy, switch off the IMAP Access option ...

• Can I change the frequency at which my POP Account is being checked for new mail?

  The POP Account fetch settings provide you an option to set the frequency at which you want to check your account. The time interval can be between 3 to 20 minutes. Refer here for more details.