How can I track the leads that have opened my emails?
The advanced filter is a powerful search tool that enables you to quickly extract valuable sales information which could otherwise take you much longer to find. You can use advanced filters to pull up the leads that have opened your emails.

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Sending Mass Emails
One of the most important activities in business is communication with the customers and the best way to do so is through emails. Zoho CRM provides the option of using mass email to reach a large number of customers. You can also create auto ...
How do I check previously sent mass emails?
The Sent tab on the mass emails page lists all the previously sent mass emails. Click on an email to see details including who it is from, who it was sent by, the template used, and the sent email statistics. The Sent Email Statistics allow users to ...
How do I send mass emails to selected records in the Leads module?
You can send mass emails to selected leads in four different ways: Manual selection Custom view Advanced filter Criteria on the Mass Email page Manual selection: Select records manually from the list of records in a module and then select the Send ...
Can I send mass emails from custom modules?
Yes, you can send mass emails from custom modules in the same way as from standard modules like Leads, Contacts, and Deals. To send mass emails from a custom module Go to the module which contains records you want to send mass emails to. Navigate ...
How can I track the leads/contacts to whom I have sent emails in bulk?
You can send bulk emails in batches and still keep track of the leads/contacts to whom you have sent the mails. Suppose you need to send bulk emails to contacts from USA, follow these steps: Create field - You need to create a custom pick list field ...