How can I set my preferences to view only the Subject of the message in the listing?

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• In the email listing page, can I view my oldest emails on top?

  You can choose to view your oldest emails on top by using the Sort: Oldest on Top option from the top menubar in your email listing pane. This option will be available only when the conversation view is switched off. Learn more.

• How can I set encoding for my outgoing message?

  You can set an encoding for Outgoing message from the Settings page. In the Mail Settings locate compose options and you can set a default encoding for your out going messages.

• How can I set the default encoding?

  You can set the default encoding for your Outgoing mails in the Settings page. Encoding can be set based on the language in which you are composing the message.

• How do I set up an email policy?

  To set up an email policy, login to your Zoho Mail Control Panel, go to the Email Policy section in the left menu bar and select Add New Policy. You can now select your preferences in each criteria and map it to the relevant set of users. Learn more.

• If I've added a Task from an email, can I view the related email from the Tasks view?

  Navigate to the Tasks application, and in the Tasks listing, you'll see the Open linked email icon across tasks that you've added from emails. You can click this icon to view the related email.