How can I manage the roles and permissions of my brand members?

How can I manage the roles and permissions of my brand members?


Admins on Zoho Social can manage roles and permissions of team members

You can mange the roles and permissions of your brand members by heading over to Settings> Brand Settings> Brand Members. Click on the role next to the team member and select a desired role from the drop down box that appears. You can also check boxes that give them access to the different social channels connected to Zoho Social.



Creating Custom Roles


In addition to the default roles that are available, you will also be able to create your own Custom Roles with the specific permissions that you want to assign to them. Creating custom roles helps you restrict certain permissions from certain team members so that they only have access to the features that they would need.

In order to create a new role:
  1. Click Brand Settings under Settings in the top-right corner. You'll be directed to the Brand Information screen.
  2. Click Roles and Permissions under Brand Settings, then click Create New Role.
  3. Give your new role a name, check the permissions that you want to assign to this role, then click Save. Once you've created a new role, you can assign it to existing team members or invite new team members with this role.
Once you've created a new role, you can assign it to existing team members or invite new team members with this role.

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