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How do I set the Spam control policy for the group?
In the Control Panel, navigate to the Groups section. Select the required group, and under the Anti-Spam menu, define your spam preferences. Learn more.
How to reduce the number of spam I receive?
Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
Can I, as an admin, monitor the emails that my users send using their organization accounts?
To monitor the outgoing emails for specific users, you can set up outgoing email forwarding from the Email Policy section in the Control Panel. The emails sent by all the users for whom the policy has been applied will be forwarded to the email ...
How can users unblock their blocked Zoho Mail accounts?
After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page.
What should I do when I receive spam in the inbox?
Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this, Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time. ...