How can I change the Primary Contact that is used for all communications from Zoho CRM?

How can I change the Primary Contact that is used for all communications from Zoho CRM?

The primary contact is used for all transactions, bills, and communications from Zoho CRM. You can change the primary contact by following the steps given below:
  1. Log in to Zoho CRM with Administrator privilege.
  2. Click Setup > General > Company Details.
  3. In the Company Details page, click Edit.
  4. Under Company Details section, select the Primary Contact from the list.
  5. Click Save.

Note: Only the email address of active users with administrator's privilege can be set as the primary contact in an organization.


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